Feedback App

What is this?

This is a simple app built to collect customer feedback about products.

Why did I create this app?

Initially, I created this app to gather feedback from my own customers. My goal was to keep it as simple as possible to ship quickly. However, as I worked on it, I realized the potential to turn it into a SaaS product. That’s when I began exploring different architectures and tech stacks to find the best fit for my goals.

Architecture & Tech Stack

At first, I used PocketBase as the backend. It offers out-of-the-box features like a database, storage, and authentication, making it easy to get started quickly. I paired it with Nuxt and Nitro, using Nitro as a Backend For Frontend (BFF). At that point, it seemed like all I needed.

Later, I reconsidered the deployment strategy. Deploying PocketBase and Nuxt separately didn’t feel efficient. So, I decided to remove PocketBase and instead implement all core services directly within Nitro. Here’s what I used:

SQLite – A lightweight, file-based relational database that fits this project well.
Drizzle ORM – Since SQLite may become less performant as the user base grows, I wanted an ORM to abstract the database and make migrations easier. I considered both Prisma and Drizzle (I’ve used both before) and found Drizzle more suitable for this project.
unstorage – Since I’m using Nuxt, I was already familiar with the UnJS ecosystem. unstorage was a natural fit for handling storage.
better-auth – For now, this library provides the best balance of flexibility and simplicity for authentication.

Deployment

For the demo, I deployed the app on Cloudflare Pages (a free hosting platform). Due to its limitations, I had to make a few adjustments:

Switched to Cloudflare D1 for the database and implemented custom “transaction-like” logic, as D1 doesn’t support real transactions yet.
Used Wasabi for external file storage, which provides a performant and affordable solution. It’s support aws-s3 SDK.

What’s Next?

There’s still plenty of room for improvement:

Add unit and end-to-end testing to improve maintainability
Refactor parts of the codebase to improve reusability
Build and ship additional features like response analysis and better dashboard tools

Key Features

Support for multiple merchants and products
Social login
Ability to ask customers for ratings
Clean dashboard interface
(More features coming soon…)

Challenges I Faced

Replacing PocketBase’s full suite of features with minimal tools while maintaining simplicity
Implementing transaction-like behavior in Cloudflare D1
Handling file uploads and ensuring compatibility with Cloudflare Pages

Try the App

🧪 Live Demo: https://feedback-demo.pages.dev
🛠️ Source Code: https://github.com/choliddnr/feedback

Video Demo